Privacy Policy for G S Plumbing and Heating

Effective Date: 07/07/2024

1. Introduction

Welcome to G S Plumbing and Heating ("we," "our," "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [www.gsplumbingheating.co.uk](http://www.gsplumbingheating.co.uk) (the "Site"). By using our Site, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

When you contact us, request services, or fill out a form on our Site, we may collect personal information such as:

- Name

- Email address

- Phone number

- Address

- Details of the services you request

2.2 Usage Data

We may collect information about your visit to our Site, including:

- IP address

- Browser type and version

- Pages you visit

- Time and date of your visit

- Time spent on those pages

3. How We Use Your Information

We use your information to:

- Provide and maintain our services

- Respond to your inquiries and service requests

- Process transactions and manage billing

- Improve our Site and services

- Send you promotional materials, with your consent

- Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

- Service Providers: Third-party vendors who assist us in operating our Site and providing services (e.g., payment processors, email service providers).

- Legal Requirements: If required by law or in response to legal processes, we may disclose your information to comply with legal obligations or to protect our rights.

5. Data Security

We implement appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance user experience, analyse usage, and personalise content. You can control cookies through your browser settings. For more details on how we use cookies, please refer to our [Cookies Policy](#).

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal information:

- Access: Request a copy of the personal information we hold about you.

- Correction: Request correction of any inaccuracies in your personal information.

- Deletion: Request deletion of your personal information in certain circumstances.

- Restriction: Request the restriction of processing your personal information in certain circumstances.

- Objection: Object to the processing of your personal information for direct marketing purposes.

- Data Portability: Request the transfer of your personal information to another organisation.

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

G S Plumbing and Heating

74 Goldings Crescent,

Hatfield,

Hertfordshire

AL10 8TS, UK